Shipping policy
Shipping Policy
Processing Time
Orders are processed within [1-3] business days of purchase. You'll receive a confirmation email with tracking information once your order ships.
Shipping Time
Standard shipping typically takes [5-10] business days within the U.S., depending on your location.
Shipping Costs
[Free shipping on all orders / Flat rate shipping of $X / Calculated at checkout] — edit to match your actual policy.
Order Tracking
Once shipped, you'll receive a tracking number via email to monitor your delivery.
Delays
While we do our best to meet estimated delivery times, delays can occasionally occur due to carrier issues or high demand. We appreciate your patience and will keep you updated if any delays arise.
Lost or Stolen Packages
WaveSpa is not responsible for packages lost or stolen after being marked "delivered" by the carrier. If this happens, please contact us at tdes306@gmail.com and we'll do our best to help resolve the issue.
International Shipping
[Include if applicable — note customs fees/duties are the customer's responsibility.]